About Us

Who We Are

Niftel Communications Private Limited began its operations in 2011 and began making a mark in the BPO industry with its expertise, professionalism and winning marketing strategies.

Today we are a multinational business conglomerate that has a firm foothold in the Indian markets. We are now in expansion mode in the valuable US market too to serve new clients in the United States.

We have built a trustworthy network of clients in the Indian markets with our dedication, commitment, and out-of-the-box solutions that we present to our esteemed clients. We are now spreading our wings and network in the US market so that we can offer a taste of our services to a wider range of audiences. We are an ambitious company with the drive and vision to touch the sky with our energetic intelligent and dedicated team. We have this inner desire to be the best for one reason only:

Our clients have the inner desire to be the best and build their companies to be even better.

We Have Expanded Our Services Into Multiple Industry Verticals

Website Development

Digital Marketing

Call Centre Support

Business Process Outsourcing (BPO)

Data Management

Performance Marketing

Our Vision

We Believe in our saying: Performance Speaks.

NIFTEL COMM PVT LTD is scalable- No job is too big or too small for us to do. We take responsibility for providing quality leads and services essential for every business's growth. Delivering superior financial returns - Driving sustainable mobility solutions - Surpassing customer expectations, and - Building a highly engaged workforce.

We Seek to satisfy our clients, not with words but with our result-oriented performance.

We Want our business acumen backed by cutting-edge intellect and state-of-the-art infrastructure to delight our clients.

We Believe in investing in current technologies. We want to power the business of our clients and help them succeed with the use of the latest systems, processes, hardware, and software.

We want our customer service to be customer-centric that empathizes with the unique challenges faced by our customers. We want to understand their concerns so that we can offer the best solutions.

Our Mission

To achieve the maximum viable standards in all that we do. Our topmost priority and guarantee is to provide, at all times, a world-class service that permits our customers to grow their businesses and exceed expectations. And to make it a joy for all stakeholders to work with us.

Our Values


Nurture, Integrity, Focus, Teamwork, Excellence, Leadership

Our Team and Reach

We are led by a visionary leader like Mr Farukh Shah who is the Founder-Director of Niftel Communications. He tells the team on which wall the ladder has to be placed. The team then strategizes to find the best way to climb that ladder and touch the horizon of that wall.

Each and every employee of Niftel Communications represents the spirit of our company: driven, committed, and acutely aware of the limitless potential inside them.

We go to great lengths to identify self-starters with diverse experience and skillsets. This is why we have not just an effective workforce, but a well-rounded, talented and complementary team.

Our Presence

As a leading BPO, Niftel Communications offers a comprehensive range of BPO, data management and digital marketing services. Our centres are equipped with state-of-the-art infrastructure, up-to-the-minute technology along with a 24/7 available team of experienced employees.

We have a strong presence in national and international markets.